image Kill Switch

Terms and condition

TERMS AND CONDITIONS

Introduction

Welcome to Lost Spark. These Terms and Conditions ("Terms") govern your use of our dating platform and services. By accessing or using Lost Spark, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

Acceptance of Terms

By creating an account, accessing, or using any part of Lost Spark, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. These Terms constitute a legally binding agreement between you and Lost Spark.

Eligibility

To use Lost Spark, you must:

  • Be at least 18 years of age
  • Have the legal capacity to enter into these Terms
  • Not be prohibited from using our services under applicable law
  • Provide accurate and truthful information during registration
  • Maintain only one active account at any time
Account Registration and Security

Account Creation: You must provide accurate, current, and complete information during registration and keep your account information updated.

Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Account Verification: We may require verification of your identity and may suspend or terminate unverified accounts.

One Account Policy: You may only maintain one account. Creating multiple accounts may result in termination of all accounts.

User Conduct and Guidelines

When using Lost Spark, you agree to:

  • Treat other users with respect and courtesy
  • Provide accurate information in your profile
  • Use recent and authentic photos of yourself
  • Communicate appropriately and respectfully
  • Respect other users' privacy and boundaries

You agree NOT to:

  • Use false, misleading, or outdated profile information
  • Impersonate another person or create fake profiles
  • Engage in harassment, bullying, or abusive behavior
  • Send spam, promotional content, or commercial solicitations
  • Share inappropriate, offensive, or explicit content
  • Violate any applicable laws or regulations
  • Attempt to gain unauthorized access to our systems
Content Guidelines

User-Generated Content: You retain ownership of content you post but grant Lost Spark a license to use, display, and distribute your content on our platform.

Content Standards: All content must be appropriate, legal, and not violate the rights of others. We reserve the right to remove content that violates these guidelines.

Copyright and Intellectual Property: You must not post content that infringes on the intellectual property rights of others.

Premium Services and Payments

Subscription Services: Lost Spark offers premium features through paid subscriptions. All subscription fees are clearly displayed before purchase.

Payment Terms: Payments are processed securely through third-party payment providers. By subscribing, you authorize recurring charges to your payment method.

Refund Policy: Refunds are handled according to our refund policy. Contact customer support for refund requests.

Cancellation: You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of your current billing period.

Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Safety and Security

Platform Safety: We implement security measures to protect our platform and users, but cannot guarantee complete security.

User Safety: You are responsible for your own safety when interacting with other users, especially when meeting in person.

Reporting: Report any suspicious activity, harassment, or violations of these Terms through our reporting system.

Termination

Your Right to Terminate: You may delete your account at any time through your account settings.

Our Right to Terminate: We may suspend or terminate your account if you violate these Terms, engage in inappropriate behavior, or for any other reason at our discretion.

Effect of Termination: Upon termination, your access to Lost Spark will cease, and we may delete your account and associated data.

Disclaimers and Limitations

Service Availability: Lost Spark is provided "as is" without warranties of any kind. We do not guarantee uninterrupted or error-free service.

User Interactions: We are not responsible for interactions between users or the outcome of any relationships formed through our platform.

Third-Party Content: We are not responsible for content, products, or services provided by third parties linked through our platform.

Limitation of Liability

To the maximum extent permitted by law, Lost Spark shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services. Our total liability shall not exceed the amount you paid for our services in the past 12 months.

Dispute Resolution

Governing Law: These Terms are governed by the laws of [Your Jurisdiction].

Dispute Resolution: Any disputes arising from these Terms or your use of Lost Spark shall be resolved through binding arbitration or in the courts of [Your Jurisdiction].

Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on our platform and updating the "Last updated" date. Your continued use of Lost Spark after changes constitutes acceptance of the new Terms.