Introduction

Welcome to Lost Spark. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our dating platform.

Information We Collect

Personal Information You Provide:

• Account Information: Name, email address, phone number, date of birth, gender, and location
• Profile Information: Photos, biographical information, interests, preferences, and lifestyle choices
• Communication Data: Messages, chat history, and other communications with other users
• Payment Information: Billing details for premium features (processed securely through third-party payment providers)

Information Collected Automatically:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, features used, time spent on the platform, click patterns
• Location Data: Approximate location based on IP address or precise location (with your permission)
• Cookies and Similar Technologies: We use cookies to enhance your experience and analyze platform usage

How We Use Your Information

We use your information for the following purposes:

• To provide and maintain our dating services
• To create and manage your user account
• To match you with compatible users based on your preferences
• To facilitate communication between users
• To process payments and manage subscriptions
• To send you important updates, notifications, and promotional materials
• To improve our services and develop new features
• To prevent fraud, ensure platform safety, and enforce our terms of service
• To comply with legal obligations and protect our rights

Information Sharing and Disclosure

We may share your information in the following circumstances:

With Other Users: Profile information that you choose to make visible will be shared with other users as part of the matching and communication features.

Service Providers: We work with trusted third-party service providers who assist us in operating our platform, such as hosting services, payment processors, and analytics providers.

Legal Requirements: We may disclose your information when required by law, court order, or governmental authority, or to protect the rights, property, and safety of Lost Spark, our users, or others.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Employee training on data protection and privacy

However, please note that no method of transmission over the internet or electronic storage is 100% secure.

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can request access to your personal information
• Correction: You can update or correct your personal information
• Deletion: You can request deletion of your account and associated data
• Portability: You can request a copy of your data in a portable format
• Opt-out: You can unsubscribe from marketing communications
• Privacy Settings: You can control who can see your profile and contact you

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect the functionality of our services.

Third-Party Services

Our platform may contain links to third-party websites or integrate with external services (such as social media platforms). We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies.

Age Restrictions

Our services are intended for individuals who are at least 18 years old. We do not knowingly collect or solicit personal information from anyone under the age of 18.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your personal information during such transfers.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this Privacy Policy. You may request deletion of your data at any time through your account settings or by contacting us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our platform and updating the "Last updated" date.